The importance of after-sales service

At the end of 2023, A customer in Anhui Province purchased an entire production line equipment, which included an automatic silo, grinding mill, Electrostatic Aluminum Plastic Sorting Machine and pulse dust removal equipment from Hongxu Machinery Manufacturer. After purchasing the equipment, the customer did not officially put the production line into production.

It has been more than three months since the customer wanted to officially put the equipment into production, but was unable to debug the Electrostatic Aluminum Plastic Sorting Machine, resulting in the failure to completely separate the aluminum-plastic mixed materials. After the after-sales service department of Hongxu Machinery Supplier learned about the customer's problem, it reported the relevant situation to the board of directors in a timely manner. The board of directors arranged technical personnel to help Anhui customers debug equipment.

This customer is a merchant who specializes in recycling aluminum-plastic films. Because the aluminum-plastic films are very thin, it is difficult to sort them. After comparing multiple plastic recycling equipment suppliers, he finally decided to purchase the entire set of equipment from Hongxu® Machinery Manufacturer instead of choosing other suppliers. The recycler was very satisfied with our equipment and related services. He praised Hongxu® supplier’s Electrostatic Aluminum Plastic Sorting Machine for its well-deserved reputation. The Electrostatic Aluminum Plastic Sorting Machine has high sorting purity and output per unit time. high. The recycler finally said: "I hope that Hongxu® Machinery made in China can go abroad and go to the world, making the domestic and foreign resource recycling process a big step forward."

Hongxu® Machinery Manufacturer will live up to expectations and strive to innovate and develop a variety of new plastic recycling machinery and equipment!